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Web Directions HOST - TERMS OF SERVICE
PLEASE PRINT A COPY OF THIS TOS FOR YOUR RECORDS
- ACCOUNT SETUP
We will set up your account after we have received payment and we and/or our payment partner(s) have screened the order(s) for fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. A current telephone number is necessary to verify orders from time to time.
- CONTENT
All services provided by us may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening, obscene, orpornography.
Examples of unacceptable material include but are not limited to:
- IRC Bots
- Warez Sites
- Pirated Software
- Hate sites
- Hack programs and archives
- Phishing Sites
- ZERO TOLERANCE SPAM POLICY
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double optin" will be treated as spam. Any user who sends out spam will have their account terminated without notice and not be entitled to any refund.
We reserve the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. We also reserves the right to make any such modifications in an emergency at our sole discretion.
We reserve the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the discretion of WebDirectionsHost.com. All rights reserved.
- PAYMENT INFORMATION
You agree to supply appropriate payment for the services received from us, in advance of the time period during which such services are provided. You agree that until and unless you notify WebDirectionsHost.com of your desire to cancel any or all services received, those services will be billed on a recurring basis.
- BACKUPS & DATA LOSS
Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers.
- SERVICE GUARANTEE
Your site server will have a 99% or greater uptime. If we fail to deliver we will refund you (prorated) for any downtime exceeding our guarantee! Our own company's websites are all located on the same servers as our clients so you can be assured that we will be on top of all our hosting services.
- CANCELLATION & REFUNDS
We reserve the right to cancel the account at any time.
Customers may cancel at any time. You will not be refunded any unused portion of your hosting for that month, but you will not be billed for future hosting from that point. Our billing is made at the beginning of your monthly hosting cycle so it would be in your best interest to cancel towards the end of your billing cycle.
We give you an unconditional 30 day money back guarantee on managed shared hosting, and reseller solutions - less the set-up fee. Refund requests after 30 days will be not be given.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
- RESOURCE USAGE
Users may not initiate the following:
- Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
- Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
- Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
- Run any software that interfaces with an IRC (Internet Relay Chat) network.
- Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
- BANDWIDTH USAGE
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, until more bandwidth is purchased at an additional fee, or until you upgrade to a higher level of package. We may also terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
- MONEY BACK GUARANTEE
On dedicated servers, and colocation no full refund will be honored, the 30 day money back guarantee does not apply. We reserve the right to refund a prorated amount or no refund at all.
- PRICE CHANGES
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on our site, and the right to increase the amount of resources given to plans at any time.
- INDEMNIFICATION
Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless any liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with us; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from WebDirectionsHost.com's server.
- DISCLAIMER
We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by us, our partners, and/or our employees.
- CHANGES TO THE TOS
We reserve the right to revise its policies at any time without notice.
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